Shipping is a crucial part of any business that deals with physical products. It can make or break your reputation with customers, affect your bottom line, and even lead to legal issues. Unfortunately, mistakes in shipping are all too common, and they can have serious consequences. Fortunately for you here a SnapShip you wont need to worry about these mistakes. In this blog post, we cover and look at the top five shipping mistakes to avoid.
1. Incorrect Address or Contact Information – One of the most common shipping mistakes is incorrect or incomplete address information. It’s essential to verify the address and contact information with the customer before shipping. A small typo or omission in the address can cause significant delays or even prevent the package from being delivered. Always double-check the information provided and make sure it matches the shipping label.
2. Inaccurate or Incomplete Customs Documentation – If you ship internationally, you’ll need to fill out customs documentation correctly. Incorrect or incomplete customs documentation can lead to customs delays, fines, or even seizure of the goods. Ensure that you understand the customs regulations for the destination country and provide all the necessary information.
3. Insufficient Packaging – Proper packaging is crucial for protecting your product during shipping. Using insufficient or inappropriate packaging can result in product damage, which can lead to customer complaints and returns. Always use packaging that can withstand the rigors of shipping, and consider adding additional padding or protection if necessary.
4. Missed Delivery Deadlines – Customers expect their packages to arrive within the estimated delivery window. Missing delivery deadlines can lead to unhappy customers, negative reviews, and lost business. Be realistic about delivery times and communicate any potential delays with customers. Consider offering options such as expedited shipping or alternative carriers to ensure timely delivery.
5. Failure to Track Packages – Tracking packages is essential for both you and your customers. Failure to track packages can result in lost or delayed packages and can make it challenging to provide accurate delivery estimates. Use a shipping service that offers package tracking, and provide the tracking information to your customers. Encourage customers to track their packages themselves, and follow up with them if there are any issues.
These are by far the 5 most common shipping mistakes. At SnapShip we work with our customers to try to minimize these mistakes to ensure your packages get to the preferred location on time and in the same condition as you sent it.